Book a Free Consultation

Privacy Policy

Effective date: October 19, 2025
Website: goavigroup.com

AVI Group (“AVI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit goavigroup.com, contact us, or use our services.

By using our site or services, you agree to this Policy. If you do not agree, please do not use the site.

1) Information We Collect

Information you provide directly

  • Contact details (name, email, phone).

  • Project details (service interests, address/city/ZIP, budget/timeline notes, files/plans you upload).

  • Business information if you inquire as a builder, architect, designer, or commercial client.

  • Communications (emails, form submissions, meeting notes).

  • Optional: SMS text consent and preferences.

Information we collect automatically

  • Usage data (pages viewed, links clicked, referring/exit pages, time on site).

  • Device and browser data (IP address, device type, OS, browser, screen resolution, language).

  • Cookies and similar technologies (pixels, tags, web beacons) for analytics, performance, and advertising.

Information from third parties

  • Advertising, analytics, and social media partners (e.g., ad platforms, Google Analytics) may provide aggregated/interest data.

  • Lead referral platforms or trade partners (if you request a referral or authorize sharing).

  • Call-tracking or form-tracking tools that capture source/medium and call recordings (where legally permitted and disclosed).

2) How We Use Your Information

We use information to:

  • Respond to inquiries and schedule free consultations.

  • Provide, operate, and improve our website and services.

  • Create proposals, designs, invoices, and service records for your project.

  • Personalize content and measure marketing performance.

  • Detect, prevent, and address security or technical issues.

  • Comply with legal obligations and enforce our agreements.

Marketing communications. With your consent (where required), we may send emails or texts about services, tips, offers, or events. You can opt out at any time (see “Your Choices” below).

3) Cookies & Tracking Technologies

We and our partners use cookies, pixels, and similar tools to operate the site, remember preferences, analyze traffic, and deliver/measure ads.

Your options:

  • Browser controls to block or delete cookies.

  • Industry opt-outs: Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA).

  • Google Analytics: you can use the Google Analytics Opt-out Browser Add-on.
    Blocking some cookies may impact site functionality.

Do Not Track (DNT): Because no consistent industry standard exists, our site does not respond to DNT signals.

This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that smartpixl.com is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html.

4) When We Share Information

We do not sell your personal information. We may share limited information with:

  • Service providers (hosting, analytics, call tracking, email/SMS, CRM, payment processors) under confidentiality agreements.

  • Trade partners (e.g., builders, designers, subcontractors) only when necessary to scope or deliver your project and with appropriate safeguards.

  • Legal/Compliance when required by law, to protect rights, or in connection with a business transfer (e.g., merger).

We require vendors and partners to use your information only as needed to provide services to AVI.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5) Data Retention

We keep personal information as long as needed to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project and billing records may be retained for tax, warranty, or service history needs.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Your Choices

  • Email: Click “unsubscribe” in any marketing email, or contact contact@goavigroup.com.

  • Text/SMS: Reply STOP to opt out, HELP for help; message/data rates may apply.

  • Cookies/Ads: Use browser settings and the NAI/DAA opt-outs; see “Cookies & Tracking.”

  • Access/Update: Contact us to request access, correction, or deletion where applicable.

8) Your Privacy Rights (U.S. State Laws & GDPR)

Depending on your location, you may have rights to:

  • Know/Access what personal information we collect and how we use it.

  • Correct inaccurate personal information.

  • Delete personal information (subject to legal exceptions).

  • Opt out of certain processing (e.g., targeted advertising, profiling where applicable).

  • Portability of certain data.

  • Non-discrimination for exercising rights.

How to exercise: Email contact@goavigroup.com with your request and include your name, contact information, and the nature of your request. We may need to verify your identity. You may designate an authorized agent as permitted by applicable law.

GDPR (EEA/UK visitors): AVI is primarily U.S.-based. If you are in the EEA/UK, our legal bases for processing typically include consent, contract performance, legitimate interests (e.g., customer service, security, improvement), and legal obligations. You may have additional rights under GDPR, including to object or restrict processing and to lodge a complaint with your supervisory authority.

9) Children’s Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us and we will take appropriate steps to remove it.

10) International Visitors

If you access the site from outside the United States, you understand that your information may be processed in the U.S. (and other countries) where laws may differ from those in your jurisdiction.

11) Third-Party Links

Our site may link to third-party websites or services we do not control. This Policy does not cover those sites. Review their privacy policies before providing information.

12) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page and, where appropriate, notified by email or on-site notice.

13) Contact Us

Questions, requests, or complaints about this Policy?
Email: contact@goavigroup.com
Website: goavigroup.com

If you prefer mail, please contact us by email for the appropriate mailing address.